Terms & Conditions

Welcome to Detroit Metro Airport Sedan. By booking our services, you agree to the following Terms and Conditions. Please read them carefully before making a reservation.

1. Services

Detroit Metro Airport Sedan provides luxury transportation services including airport transfers, business travel, special events, and chauffeur services. All bookings are subject to availability and confirmation.

2. Booking & Reservations

• All reservations must be made in advance through our website, phone, or email.
• You must provide accurate pickup and drop-off details.
• We reserve the right to refuse or cancel bookings if incorrect information is provided.

3. Payment Terms

• All prices are quoted in USD.
• Payments may be required in advance or at the time of service.
• We accept major payment methods as available on our platform.

4. Cancellation Policy

• Cancellations must be made within the allowed time frame.
• Late cancellations or no-shows may incur charges.
• Refunds (if applicable) will be processed according to our policy.

5. Waiting Time

• Airport pickups include complimentary waiting time.
• Additional waiting time may be charged.
• Delays should be communicated in advance whenever possible.

6. Passenger Responsibilities

• Passengers must behave respectfully toward drivers and vehicles.
• No illegal substances, smoking, or harmful behavior is allowed.
• Any damage caused to the vehicle will be charged to the passenger.

7. Luggage Policy

Passengers are responsible for ensuring their luggage fits within the selected vehicle. Extra luggage may require booking a larger vehicle.

8. Liability

• We are not responsible for delays caused by traffic, weather, or unforeseen events.
• We are not liable for lost or forgotten belongings.
• Our liability is limited to the amount paid for the service.

9. Service Availability

Our services are available 24/7, but availability may vary based on demand and location.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.